Disneyland can be a little overwhelming at times, and you may find yourself looking for some extra guidance during your trip. Whether you are looking for show times, need dining reservations, or are looking for disability assistance, the guest relations lobbies scattered throughout the resort are there to help.
The biggest guest relations center in the resort is City Hall on Main Street USA. Here, you can find anything from maps in different languages to pins marking special occasions. Outside of the Disneyland gate and the California Adventure gate, you can find smaller guest relations lobbies, which offer the same services. California Adventure also has a guest relations lobby on Buena Vista Street, tucked behind the gas station.
City Hall and the Guest Relations Lobbies offer the following services:
- Guide Maps in multiple languages
- Ride/Attraction translators in multiple languages
- Show and parade times for the day
- Ride/Attraction closures or breakdown updates
- Disability Services
- Reservations/tickets for Disney Dining, tours, hotels, or park ticket upgrades
- Lost guest assistance
- Foreign currency exchange
- General assistance
If you have any questions during your trip, you can find support at City Hall or the Guest Relations Lobbies. And even if you don’t have too many questions, get a button at City Hall (they’re free!) and check out the building; it’s a Main Street classic with tons of detail.